What are the general requirements to do business with Whirlpool?
Number Requirement Type Requirement Description NAR CPO WER LAR  WOIL
1 Global Requirement Successful Quality Audit scores and an on site evaluation of manufacturing capabilities is a requirement of doing business with Whirlpool. Yes Yes Yes Yes Yes
2 Global Requirement Suppliers must comply with all specifications provided by Whirlpool. Yes Yes Yes Yes Yes
3 Global Requirement Whirlpool’s standard written supply agreement will be required in most cases with supplier agreeing to provide a quality product it will stand behind including: 3A, 3B, 3C, 3D, 3E Yes Yes Yes Yes Yes
3A Global Requirement Contract is with the appropriate party or parties who is making commitments to Whirlpool and from whom Whirlpool can recover. Yes Yes Yes Yes Yes
3B Global Requirement A warranty that supplier’s product will meet Whirlpool’s specifications and be free of defects. Yes Yes Yes Yes Yes
3C Global Requirement Supplier accountability for cost incurred by Whirlpool resulting from supplier’s poor performance Yes Yes Yes Yes Yes
3D Global Requirement Supplier understanding and acknowledgement that its parts will be incorporated in appliances sold in the US and elsewhere. Yes Yes Yes Yes Yes
3E Global Requirement Coverage by supplier of any 3rd party claims (property damage or personal injury; “products liability”) caused by supplier’s product. Yes Yes Yes Yes Yes
4 Global Requirement Global Competitiveness:  We expect our suppliers’ total landed costs to be competitive with their global competitors. Yes Yes Yes Yes Yes
5 Global Requirement Whirlpool must have an understanding of supplier’s financial viability and ownership status (i.e. If a China supplier, does the government support or have any corporate ownership?). Yes Yes Yes Yes Yes
6 Global Requirement Suppliers must comply with all applicable Local, Regional and International Laws. Yes Yes Yes Yes Yes
7 Global Requirement Chinese Suppliers must have foreign trade authority.  That is, Certificate of Approval for Enterprises with Foreign Trade Rights or be a licensed Foreign Investment Enterprise. Yes Yes Yes Yes Yes
8 Global Requirement Supplier cannot use child or prison labor to manufacture components supplied to Whirlpool. Yes Yes Yes Yes Yes
9 Global Requirement Supplier and its beneficial owners must not be identified by the US Government as someone with whom US companies are prohibited from doing business.  See web site for more details:  http://www.treas.gov/offices/eotffc/ofac/sdn/index.html. Yes Yes Yes Yes Yes
10 Global Requirement Supplier must participate in semi-annual total business/performance reviews (Supplier Alignment Meetings) Yes Yes Yes Yes Yes
11 Global Requirement Whirlpool suppliers are expected to deliver innovation in all aspects of the business relationship (i.e. design, quality, consumer needs, etc.) Yes Yes Yes Yes Yes
12 Global Requirement Suppliers may be required to sign Confidentiality and Development agreements. Yes Yes Yes Yes Yes
13 Global Requirement Whirlpool will maintain intellectual property rights for all co-designed and Whirlpool designed components and assemblies. Yes Yes Yes Yes Yes
14 Global Requirement Suppliers must agree to share technical data with Whirlpool. Yes Yes Yes Yes Yes
15 Global Requirement Supplier must be able and willing to maintain service parts availability up to 10-15 years or as otherwise negotiated. Yes Yes Yes Yes Yes
16 Global Requirement Supplier communication through Whirlpool's Electronic Communication systems (EDI, EZISM, EDIFACT, minimum Internet  etc.) is a requirement. Yes Yes Yes Yes Yes
17 Regional Requirement Supplier must carry a minimum of $5.0 million commercial liability insurance with US coverage.  Supplier must provide a certificate of insurance. Yes No Yes No No
18 Regional Requirement Suppliers must meet regional Quality system requirements: Basic requirement tbd by region (e.g. ISO 9000) Yes Yes Yes Yes Yes
19 Regional Requirement Suppliers must agree to a Quality Penalty clause No No Yes Yes Yes
20 Regional Requirement Supplier must be capable of meeting C-TPAT  (customs and trade partners against terrorism) requirements if importing into the US.  See web site for more details:  www.cbp.gov/xp/cgov/import/commercial_enforcement/ctpat/. Yes Yes Yes No No
21 Regional Requirement Supplier must comply with hazardous material regulations in the US, referred to as Proposition 65.  See web site:  www.oehha.ca.gov/prop65.html. and European Directive 200/95/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RhOS)  Yes Yes Yes No No
21A Regional Requirement All suppliers to Whirlpool Corporation must be willing to demonstrate compliance to Whirlpool's Global Restricted Materials List (RML) for every part that they are sourced/or in the process of sourcing prior to actual production shipments.  The Global Restricted Materials List (RML) can be found on the Supplier Registration Web-site. Yes Yes Yes Yes Yes
22 Regional Requirement Supplier cannot use child or prison labor to manufacture components supplied to Whirlpool.Supplier must declare the compliance to the IKEA IWAY Standard  Yes Yes Yes Yes Yes
23 Expectation to be Negotiated Supplier must provide year over year total cost productivity commitments (5-8%). Yes Yes Yes Yes Yes
24 Expectation to be Negotiated Supplier must be willing to sell on Consignment/Pay on Consumption, which means it owns the inventory (“supplier owned”) while stored at or near Whirlpool's facilities until Whirlpool pulls or uses the inventory for production purposes. Yes Yes Yes Yes Yes
25 Expectation to be Negotiated For imports into the US, such inventory will be designated “supplier owned” inventory to avoid any confusion. Yes Yes Yes Yes Yes
26 Expectation to be Negotiated Supplier Pay terms begin when Whirlpool removes the parts from consignment or supplier owned inventory for use in manufacturing. Yes Yes Yes Yes Yes
27 Expectation to be Negotiated Supplier must agree to Net 90 day minimum pay terms. Yes Yes Yes Yes Yes
28 Expectation to be Negotiated Supplier must agree to participate in the Drawback of duties, if applicable. Yes Yes Yes No Yes
29 Expectation to be Negotiated Supplier must participate in Early Supplier Involvement in the design of components and systems. Yes Yes Yes Yes Yes
30 Expectation to be Negotiated Whirlpool may require on-site representation for extended periods at Whirlpool Technology Centers around the world and may require multiple language skills. Yes Yes Yes Yes Yes
31 Expectation to be Negotiated Supplier must conduct periodic visits to Whirlpool factories served by the supplier Yes Yes Yes Yes Yes
32 Expectation to be Negotiated Suppliers must utilize Whirlpool standard Advanced Shipping Notices (ASNs) Yes Yes Yes Yes Yes
33 Expectation to be Negotiated Suppliers must utilize Whirlpool standard Bar Coding Yes Yes Yes Yes Yes
34 Expectation to be Negotiated Suppliers must support Whirlpool's paperless invoice process. Yes Yes Yes Yes Yes
35 Expectation to be Negotiated Supplier must provide a key account representative for each region. Yes Yes Yes No No
36 Expectation to be Negotiated Supplier must have the capability for Whirlpool to contact them 24 hours a day. Yes Yes Yes Yes Yes
37 Expectation to be Negotiated Supplier must agree to the compliance requirements of Whirlpool's website to register. Yes Yes Yes Yes Yes
38 Expectation to be Negotiated Supplier must provide Union contract, if applicable. Yes Yes Yes Yes Yes
39 Expectation to be Negotiated Supplier must participate to the Whirlpool OPEX program (critical suppliers only) No No Yes No No
40 Expectation to be Negotiated Supplier must meet recycling requirements of their home country; will keep Whirlpool up to date with advances in recycling technology and a view of recycling advances being developed in their market and those of their customers around the world Yes No No No No